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IMPORTANT MEDICATION INFORMATION

From 1st April 2019 Gabapentin and Pregabalin will be classed as controlled drugs. This means that prescriptions for these medications can only be collected from reception with proof of photo ID.

They can no longer be sent to your chemist.  Please bear this in mind when ordering your repeat prescriptions.

Pharmacists must dispense the drugs within 28 days of the prescription being written.

If you have any questions please speak to the Reception Manager.

Thank you for your understanding and co-operation.

Welcome

Sept 10th - Surgery Closure afternoon

Please note we are closed from 12 noon on 10th September for a training event.  We will re-open as normal the following day.  We apologise for any inconvenience this may cause.

Serving You

At Gosforth Memorial Medical Centre we aim to treat all our patients courteously, fairly and in complete confidence. We endeavour to provide a family based service and have particular interest in antenatal, children’s health, minor surgery, dermatology, family planning, chronic disease management and health promotion.

Our aim is to provide patient services via an easily accessed team approach to an integrated primary health care service delivered by qualified medical professionals and a well-trained support team.

We are a ‘training practice’. This means hospital doctors wanting to enter general practice spend six months or more with us in order to gain the experience they need to become family doctors.

The surgery is easily accessible via the main entrance. Toilet facilities on the ground floor are also suitable for the disabled and we have a specially adapted consulting room – please tell the Receptionist if you need this room. There is a loop system for the hard of hearing.

http://www.gosforthmemorial.nhs 

Econsult Service

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Infection prevention and control annual statement

Click here to access. 

IPC Annual statement 2019.docx

Digital Services in Primary Care Survey

You may have heard in the news over recent months of the increasing burden General Practice across the country is under. Greater complexity of patient needs, real term funding cuts and recruitment difficulties have meant that patients are having to wait longer to see their GP.

NHS Newcastle Gateshead Clinical Commissioning Group are exploring whether we can use technology to improve patient access to GP practices whilst at the same time reducing the demands on practices.  Not all of these methods may be currently available, but it will help us to decide where we should concentrate our developments.

We would be grateful if you would spend a couple of minutes answering these questions.  This survey is being conducted anonymously any data collected will only be used for the purpose of this research.

https://www.surveymonkey.com/r/DigitalPrimaryCareServices

Same day help for your children aged 15 and under

If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child the same day – this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask at the reception desk for a copy, or view it online here

 

Accessibility Information 

Click here for more information

 FROM 4TH JUNE 2019 WE WILL BE OFFERING AN  E-CONSULT SERVICE

 e-Consult is an online triage and consultation tool, you can get safe, confidential advice from a GP and other members of the team. You can also use this service for administrative reasons such as requesting sick notes, referrals, test results and medical reports. General health advice and Self Help guides are also available.

FURTHER INFORMATION TO FOLLOW.........

https://gosforthmemorial.webgp.com/

Making an appointment

When you ring for an appointment the receptionist may ask you what the problem is. The receptionist is not trying to be awkward or nosey but merely trying to find out what the most appropriate course of action to take would be to deal with your call most efficiently and effectively for you. On many occasions we find that appointments are booked with a doctor when a telephone consultation may be more suitable or an appointment with the nurse or health care assistant may be more appropriate. Lack of information at the first point of contact means that we can't help patients more efficiently or effectively and we as a practice are trying to avoid any unnecessary use of doctor appointments and minimise inconvenience to you, our patients. We understand that not all patients will feel comfortable disclosing information regarding their problem with the receptionist and if you do not wish to do so, that is fine.

Click below for how to book an extended access appointment

Extended access appointment booking

Online appointments via buttons below:

When booking online appointments yourself, please note these appointments are GP appointments only.  If it is a nurse appointment you need e.g. travel vaccinations, please telephone the surgery.

 

(Site updated 30/08/2019)
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