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PLEASE SUPPORT YOUR LOCAL GP PRACTICE AND HAVE YOUR FLU JAB HERE

Welcome

Surgery Closure

The practice will be closed on Wednesday 20th November at 12:00pm for training purposes and we will re-open at 6:30pm for the late surgery clinic only.

Serving You

At Gosforth Memorial Medical Centre we aim to treat all our patients courteously, fairly and in complete confidence. We endeavour to provide a family based service and have particular interest in antenatal, children’s health, minor surgery, dermatology, family planning, chronic disease management and health promotion.

Our aim is to provide patient services via an easily accessed team approach to an integrated primary health care service delivered by qualified medical professionals and a well-trained support team.

We are a ‘training practice’. This means hospital doctors wanting to enter general practice spend six months or more with us in order to gain the experience they need to become family doctors.

The surgery is easily accessible via the main entrance. Toilet facilities on the ground floor are also suitable for the disabled and we have a specially adapted consulting room – please tell the Receptionist if you need this room. There is a loop system for the hard of hearing.

http://www.gosforthmemorial.nhs 

Same day help for your children aged 15 and under

If your child has become acutely unwell  and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child the same day – this could save you an unnecessary trip to A+E or a Walk-in Centre.

Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask at the reception desk for a copy, or view it online here

Did Not Attend Appointments

In October 2019 59 nurse appointments and 53 GP appointments were wasted in October. This lost the practice 29 hours and 30 minutes worth of appointments.

We are trying to reduce the number of appointments that patients fail to attend and would appreciate your assistance in improving the appointment availability and making it easier when booking an appointment. If you are unable to attend, please call us to cancel so the appointment can be used for someone else. If you have access to online services, you can cancel your upcoming appointment online on any day or time - please ask one of the receptionists for more information.

 

Flu clinics 2019 - Under 65 eligible patients

We are holding bookable flu clinics:-

31st October - 8.30 am to 1 pm and 2 pm to 5.30 pm

7th November - 8.30 am to 1 pm and 2 pm to 5.30 pm

28th November - 8.30 am to 1 pm and 2 pm to 5.30 pm

Flu clinics 2019 - Patients over 65

If you wish to have your jab, we are operating a drop in system any time during opening hours Tuesday to Friday.  Please inform us if you do not wish to have your jab.

 

Children aged 2 and 3 as at 31st August 2019 are eligible for a vaccination at the surgery

Open clinics are being held:-

22nd and 27th November - 3 to 5 pm 

Econsult Service

Click on the link https://gosforthmemorial.webgp.com/ and go through the simple on line form to get treatment and advice  by the end of the next working day.

PLEASE DO NOT USE THIS SERVICE IF YOU NEED TO SPEAK TO A GP URGENTLY.  

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Infection prevention and control annual statement

Click here to access. 

IPC Annual statement 2019.docx

Digital Services in Primary Care Survey

You may have heard in the news over recent months of the increasing burden General Practice across the country is under. Greater complexity of patient needs, real term funding cuts and recruitment difficulties have meant that patients are having to wait longer to see their GP.

NHS Newcastle Gateshead Clinical Commissioning Group are exploring whether we can use technology to improve patient access to GP practices whilst at the same time reducing the demands on practices.  Not all of these methods may be currently available, but it will help us to decide where we should concentrate our developments.

We would be grateful if you would spend a couple of minutes answering these questions.  This survey is being conducted anonymously any data collected will only be used for the purpose of this research.

https://www.surveymonkey.com/r/DigitalPrimaryCareServices

Have your say on improving wellbeing and how health and care services can support this.

We need your views!

 

We need your views on what wellbeing means to you and what may prevent you from looking after yourself as well as you can.

 

We would also like to know how you think the health and care system can support you further to look after yourself.

 

Your feedback is really valuable to us – this survey will take less than ten minutes to complete. Deadline to complete the survey is Friday 21 November 2019.

http://bit.ly/wellbeing-now

 

Accessibility Information 

Click here for more information

 

Making an appointment

When you ring for an appointment the receptionist may ask you what the problem is. The receptionist is not trying to be awkward or nosey but merely trying to find out what the most appropriate course of action to take would be to deal with your call most efficiently and effectively for you. On many occasions we find that appointments are booked with a doctor when a telephone consultation may be more suitable or an appointment with the nurse or health care assistant may be more appropriate. Lack of information at the first point of contact means that we can't help patients more efficiently or effectively and we as a practice are trying to avoid any unnecessary use of doctor appointments and minimise inconvenience to you, our patients. We understand that not all patients will feel comfortable disclosing information regarding their problem with the receptionist and if you do not wish to do so, that is fine.

Click below for how to book an extended access appointment

Extended access appointment booking

Online appointments via buttons below:

When booking online appointments yourself, please note these appointments are GP appointments only.  If it is a nurse appointment you need e.g. travel vaccinations, please telephone the surgery.

 

(Site updated 18/11/2019)
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