WUHAN CORONAVIRUS UPDATE
World Health Organisation advises that if you have recently travelled to China or the countries in the continent of Asia lying in the southeastern region including Malaysia, Thailand, Singapore, and feel you have symptoms or are worried you may present with symptoms, PLEASE DO NOT COME DOWN TO THE SURGERY. RING NHS111 and explain your concerns.
We are still giving flu vaccines. We are operating a drop in system for both adults and children any time during opening hours Tuesday to Friday. Please inform us if you do not wish to have your jab. Keep well this winter
At Gosforth Memorial Medical Centre we aim to treat all our patients courteously, fairly and in complete confidence. We endeavour to provide a family based service and have particular interest in antenatal, children’s health, minor surgery, dermatology, family planning, chronic disease management and health promotion.
Our aim is to provide patient services via an easily accessed team approach to an integrated primary health care service delivered by qualified medical professionals and a well-trained support team.
We are a ‘training practice’. This means hospital doctors wanting to enter general practice spend six months or more with us in order to gain the experience they need to become family doctors.
The surgery is easily accessible via the main entrance. Toilet facilities on the ground floor are also suitable for the disabled and we have a specially adapted consulting room – please tell the Receptionist if you need this room. There is a loop system for the hard of hearing.
Same day help for your children aged 15 and under
If your child has become acutely unwell and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child the same day – this could save you an unnecessary trip to A+E or a Walk-in Centre.
Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask at the reception desk for a copy, or view it online here
Did Not Attend Appointments
In October 2019 59 nurse appointments and 53 GP appointments were wasted in October. This lost the practice 29 hours and 30 minutes worth of appointments.
We are trying to reduce the number of appointments that patients fail to attend and would appreciate your assistance in improving the appointment availability and making it easier when booking an appointment. If you are unable to attend, please call us to cancel so the appointment can be used for someone else. If you have access to online services, you can cancel your upcoming appointment online on any day or time - please ask one of the receptionists for more information.
Click on the link https://gosforthmemorial.webgp.com/ and go through the simple on line form to get treatment and advice by the end of the next working day.
PLEASE DO NOT USE THIS SERVICE IF YOU NEED TO SPEAK TO A GP URGENTLY.
Infection prevention and control annual statement
Click here to access.
IPC Annual statement 2019.docx
Click here for more information
Making an appointment
When you ring for an appointment the receptionist may ask you what the problem is. The receptionist is not trying to be awkward or nosey but merely trying to find out what the most appropriate course of action to take would be to deal with your call most efficiently and effectively for you. On many occasions we find that appointments are booked with a doctor when a telephone consultation may be more suitable or an appointment with the nurse or health care assistant may be more appropriate. Lack of information at the first point of contact means that we can't help patients more efficiently or effectively and we as a practice are trying to avoid any unnecessary use of doctor appointments and minimise inconvenience to you, our patients. We understand that not all patients will feel comfortable disclosing information regarding their problem with the receptionist and if you do not wish to do so, that is fine.
Click below for how to book an extended access appointment
Extended access appointment booking
Online appointments via buttons below:
When booking online appointments yourself, please note these appointments are GP appointments only. If it is a nurse appointment you need e.g. travel vaccinations, please telephone the surgery.
(Site updated 13/02/2020)