Noticeboard

Coronavirus Update

Thursday 26.11.20 the surgery will close at 12pm for training. We reopen as normal the following day at 8am. Thank you

IMPORTANT ANNOUNCEMENT:

Stay at home for 14 days if you have either:
A high temperature – you feel hot to touch on your chest or back
A new, continuous cough – this means you’ve started coughing repeatedly

A change or loss in smell/taste (Updated 19.5.2020)

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home. Testing for coronavirus is not needed if you’re staying at home. Read the advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 14 days

Use the 111 coronavirus service. Only call 111 if you cannot get help online.

NEW: Coronavirus app from the Government

A new Coronavirus Status Checker has been launched that will help the NHS coordinate its response and build up additional data on the COVID-19 outbreak. People with potential coronavirus symptoms are now being asked to complete the status checker and answer a short series of questions which will tell the NHS about their experience.

See https://www.gov.uk/government/news/nhs-asks-people-to-share-their-coronavirus-symptoms-to-help-others?fbclid=IwAR0zep4sfP9eurK7NMBVp4EsxSpobNr15RVU-UeU5DewtPpAAJSjt90_krQ for more info

Thursday 26.11.20 the surgery will close at 12pm for training. We reopen as normal the following day at 8am. Thank you

As a practice, we have put in additional measures to protect our patients during COVID-19. Please follow the rules and systems we have put in place in order to stay safe. Please come to this appointment alone wearing a face covering, one guardian/carer will be allowed to accompany someone if necessary. DO NOT ATTEND if you have any of the following symptoms; change in sense of taste or smell, temperature, sore throat, cough or runny nose and/or you have travelled abroad to any Countries outside of the Government travel corridors. Please attend your appointment at the correct time in order to maintain social distancing; do not arrive too early or too late. Thank you

https://www.gov.uk/guidance/coronavirus-covid-19-travel-corridors

All patients must wear face coverings when they come in to the practice. We do not provide these for patients. Thank You

If you are needing to contact TIMS (Tyneside Integrated Musculoskeletal Services) please visit their website www.tims.nhs.uk. They have self help sections specific to you. If you feel like you need to speak to someone about your problem, their contact number is: 0191 4456319


IF ENGLISH IS NOT YOUR FIRST LANGUAGE PLEASE USE THE LINK BELOW TO DOCTORS OF THE WORLD WEBSITE WHERE THE LATEST NHS GUIDANCE HAS BEEN TRANSLATED INTO 60 DIFFERENT LANGUAGES: https://www.doctorsoftheworld.org.uk/coronavirus-information/

Worried about coronavirus?

It's natural to feel anxious during times of uncertainty. Every Mind Matters has simple things you can do to maintain your mental wellbeing and deal with anxiety about the coronavirus (COVID-19) outbreak.

https://www.nhs.uk/oneyou/every-mind-matters/

Important COVID-19 information for SMOKERS

Coronavirus (COVID-19) is a respiratory infection affecting the lungs and airways. Smoking damages your lungs and weakens your immune system.  This makes it more likely that you will have complications if you get sick and that it will take you longer to recover. Click this link for more information.

https://www.todayistheday.co.uk/

Welcome

Serving You

At Gosforth Memorial Medical Centre we aim to treat all our patients courteously, fairly and in complete confidence. We endeavour to provide a family based service and have particular interest in antenatal, children’s health, minor surgery, dermatology, family planning, chronic disease management and health promotion.

Our aim is to provide patient services via an easily accessed team approach to an integrated primary health care service delivered by qualified medical professionals and a well-trained support team.

We are a ‘training practice’. This means hospital doctors wanting to enter general practice spend six months or more with us in order to gain the experience they need to become family doctors.

The surgery is easily accessible via the main entrance. Toilet facilities on the ground floor are also suitable for the disabled and we have a specially adapted consulting room – please tell the Receptionist if you need this room. There is a loop system for the hard of hearing.

We also have access to interpreting services. Please inform the reception staff when registering if English is not your first language. Family members cannot be used as your interpreter. When booking an appointment ask reception if they can also book you an interpreter. We would appreciate you reminding us if you cancel your appointment if an intrpreter has been booked to enable us to cancel them as well otherwise the NHS will still be charged.

Thank you

http://www.gosforthmemorial.nhs 

Same day help for your children aged 15 and under

If your child has become acutely unwell  and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child the same day – this could save you an unnecessary trip to A+E or a Walk-in Centre.

Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask at the reception desk for a copy, or view it online here

Did Not Attend Appointments

We are trying to reduce the number of appointments that patients fail to attend and would appreciate your assistance in improving the appointment availability and making it easier when booking an appointment. If you are unable to attend, please call us to cancel so the appointment can be used for someone else. If you have access to online services, you can cancel your upcoming appointment online on any day or time - please ask one of the receptionists for more information.

Econsult Service

Click on the link https://gosforthmemorial.webgp.com/ and go through the simple on line form to get treatment and advice  by the end of the next working day.

PLEASE DO NOT USE THIS SERVICE IF YOU NEED TO SPEAK TO A GP URGENTLY.  

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Infection prevention and control annual statement will be published very soon (17.09.20)

Click here to access. 

 

 

Accessibility Information 

Click here for more information

 

Making an appointment

When you ring for an appointment the receptionist may ask you what the problem is. The receptionist is not trying to be awkward or nosey but merely trying to find out what the most appropriate course of action to take would be to deal with your call most efficiently and effectively for you. On many occasions we find that appointments are booked with a doctor when a telephone consultation may be more suitable or an appointment with the nurse or health care assistant may be more appropriate. Lack of information at the first point of contact means that we can't help patients more efficiently or effectively and we as a practice are trying to avoid any unnecessary use of doctor appointments and minimise inconvenience to you, our patients. We understand that not all patients will feel comfortable disclosing information regarding their problem with the receptionist and if you do not wish to do so, that is fine.

Click below for how to book an extended access appointment THIS IS CURRENTLY UNAVAILABLE DUE TO THE CORONAVIRUS RESTRICTIONS.

Extended access appointment booking

Online appointments via buttons below:

When booking online appointments yourself, please note these appointments are GP appointments only.  If it is a nurse appointment you need e.g. travel vaccinations, please telephone the surgery.

 

(Site updated 25/11/2020)
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