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GP Learning Disability Register


People with a learning disability can get extra support from their GP and other health services by being on the GP Learning Disability Register. The GP Learning Disability Register is an all age list of people registered at that GP Practice who have a learning disability. The register then alerts the GP they have a learning disability so they can put the appropriate support in place for that person and invite them to the relevant check-ups they are entitled too.


By informing the GP Practice a person has a learning disability it means they can provide better support for that person. They can also share the information with other health professionals who may need to support them so they can also provide the reasonable adjustments and support they might need.


It’s really important to ensure your child or young person with a learning disability is on the register, even if they are mainly cared for by the Paediatrician. This is because it allows the GP Practice to know the child has a learning disability at the earliest opportunity and to build a relationship with the child or young person before they transition in to adult services. It also means they can access their Annual Health Check age 14+, Dr Jim Gordon explains why it is important here. You can find out if your child or young person is on the register by contact your GP, if they aren’t on please ask them to add them to it.


Mencap are running a campaign called Don’t Miss Out about making sure people check they are on the GP Learning Disability Register. A range of resources and more information about this can be found here.


You can watch this short film about Annual Health Checks and why they are important here.


More information about Annual Health Checks can be found on the NHS England website here.


Get well for Winter Bulletin December 2020



The Practice will be closed on the following afternoons for training in 2021


Wednesday 12th May 2021


Thursday 10th June 2021


Thursday 8th July 2021


Tuesday 14th September 2021


Wednesday 6th October 2021


Tuesday 23rd November 2021


Thursday 10th March 2022



Practice Policies

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

 

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

 

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Download leaflet:-

Please read our full practice privacy notice below on what we do with your data:

Practice Privacy Notice 2020

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Chaperone Policy

This organisation is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.

Wherever possible we would ask you to make this request at the time of booking appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.

Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.

If you would like to see a copy of our Chaperone Policy or have any questions or comments regarding this please contact the practice manager.



 
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