Noticeboard

GP Learning Disability Register


People with a learning disability can get extra support from their GP and other health services by being on the GP Learning Disability Register. The GP Learning Disability Register is an all age list of people registered at that GP Practice who have a learning disability. The register then alerts the GP they have a learning disability so they can put the appropriate support in place for that person and invite them to the relevant check-ups they are entitled too.


By informing the GP Practice a person has a learning disability it means they can provide better support for that person. They can also share the information with other health professionals who may need to support them so they can also provide the reasonable adjustments and support they might need.


It’s really important to ensure your child or young person with a learning disability is on the register, even if they are mainly cared for by the Paediatrician. This is because it allows the GP Practice to know the child has a learning disability at the earliest opportunity and to build a relationship with the child or young person before they transition in to adult services. It also means they can access their Annual Health Check age 14+, Dr Jim Gordon explains why it is important here. You can find out if your child or young person is on the register by contact your GP, if they aren’t on please ask them to add them to it.


Mencap are running a campaign called Don’t Miss Out about making sure people check they are on the GP Learning Disability Register. A range of resources and more information about this can be found here.


You can watch this short film about Annual Health Checks and why they are important here.


More information about Annual Health Checks can be found on the NHS England website here.


Get well for Winter Bulletin December 2020



The Practice will be closed on the following afternoons for training in 2021


Wednesday 12th May 2021


Thursday 10th June 2021


Thursday 8th July 2021


Tuesday 14th September 2021


Wednesday 6th October 2021


Tuesday 23rd November 2021


Thursday 10th March 2022



Appointments

We use a system that allows appointments to be booked up to 8 weeks in advance – 50% of our appointments are pre-bookable and can be booked up to 8 weeks in advance, a further 25% are released 2 weeks ahead and the remaining appointments are released on the day.

Morning appointments will be released at 08:00 on the day and afternoon appointments are released at 12:30 on the day. We also offer a limited number of pre-bookable and walk-in appointments outside our usual surgery opening hours. These are every Monday and Wednesday evening between 18:30 – 19:30. During these late surgeries the front door will be locked and access will be via intercom for patients who have booked appointments only.

When you ring for an appointment the receptionist may ask you what the problem is. The receptionist is not trying to be awkward or nosy but merely trying to find out what the most appropriate course of action is to take would be to deal with your call most efficiently and effectively for you. On many occasions we find that appointments are booked with a doctor when a telephone consultation may be more suitable or an appointment with the nurse or health care assistant may be more appropriate. Due to lack of information at the first point of contact means we can't help the patients more efficiently or effectively and we as a practice are trying to avoid any unnecessary use of doctor appointments and minimise inconvenience to you, our patients. We understand that not all patients will feel comfortable disclosing information regarding their problem with the receptionist and if you do not wish to that is fine.

Appointments are now bookable online following the link at the top of this page. A login is required for this service – details of how to sign up are available from reception.

Urgent cases will always be seen the same day.

Chaperones

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.

Wherever possible we would ask you to make this request at the time of booking appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.

Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.

If you would like to see a copy of our Chaperone Policy or have any questions or comments regarding this please contact the practice manager.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Interpreters

Please note if you require an interpreter, this must be requested at the time of booking.  Family members are not permitted as interpreters for the protection of both the patient and the practice.

 
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