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Coronavirus Update

Please note we are no longer offering face to face appointments. All appointments will be telephone triage only.

Stay at home for 14 days if you have either:
A high temperature – you feel hot to touch on your chest or back
A new, continuous cough – this means you’ve started coughing repeatedly

A change or loss in smell/taste (Updated 19.5.2020)

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home. Testing for coronavirus is not needed if you’re staying at home. Read the advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 14 days

Use the 111 coronavirus service. Only call 111 if you cannot get help online.

NEW: Coronavirus app from the Government

A new Coronavirus Status Checker has been launched that will help the NHS coordinate its response and build up additional data on the COVID-19 outbreak. People with potential coronavirus symptoms are now being asked to complete the status checker and answer a short series of questions which will tell the NHS about their experience.

See https://www.gov.uk/government/news/nhs-asks-people-to-share-their-coronavirus-symptoms-to-help-others?fbclid=IwAR0zep4sfP9eurK7NMBVp4EsxSpobNr15RVU-UeU5DewtPpAAJSjt90_krQ for more info

 

The government is working closely with the NHS and suppliers to make sure medicines and medical products continue to be available in all scenarios.

Please keep ordering your repeat prescriptions and taking your medicines as normal.

The NHS, through your local doctor's surgery and pharmacy, will keep you informed if there are any changes.

It's very important you don't order more medicines than normal. If you do, then it may mean that other people won't be able to get their medicines.

The government has asked suppliers of medical goods to build up at least 6 weeks' worth of extra stocks above usual level.

It has also bought extra ferry capacity so medicines and medical products will be prioritised for import for you to continue to receive your medicines on time.

Occasionally, the NHS does experience temporary shortages of some medicines.

If this happens, you will be prescribed the best alternative to your usual medicine, as happens normally.

Over two-and-a-half million prescription items are dispensed in primary care alone in England every day, and the NHS has existing ways of making sure that you get your medicines and medical products, even under difficult circumstances.

If you are concerned, please speak to your doctor or pharmacist.

You can also read NHS England's answers to common questions about getting your medicines after EU Exit.

 

 
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